Our Work Process | Fountain Plumbing Co.

Step 1-2

Initial Call & Diagnosis

When you reach out to us, we don't just schedule a visit—we start understanding your problem immediately. Our team asks the right questions to assess the situation and dispatch the right technician with the appropriate equipment.

Upon arrival, we conduct a thorough inspection using state-of-the-art camera technology to pinpoint the exact location and nature of the issue. No guesswork, no unnecessary digging—just precise diagnostics.

Phone assessment within 1 hour

Camera inspection included

Step 3-4

Clear Quote & Expert Repair

Before we touch a single pipe, you'll receive a detailed, written estimate outlining the problem, the proposed solution, and all associated costs. We explain every option—from quick fixes to long-term solutions—so you can make an informed decision.

Once you approve, our certified technicians get to work. We use only high-quality materials and proven techniques to ensure durable results. After completion, we run final tests to confirm everything flows properly and leave your property exactly as we found it—clean and functional.

Upfront pricing, no hidden fees

Full cleanup after work

Our Commitment

Why Our Process Works

We've refined our approach over thousands of jobs to ensure efficiency, honesty, and quality.

Punctual Arrivals

We respect your time. Our technicians arrive on schedule and notify you if anything changes.

Clear Communication

We explain what we're doing in plain language, avoiding confusing jargon or sales pressure.

Quality Materials

We use professional-grade parts and materials that last, backed by our service warranty.

Modern Equipment

From hydro-jetters to trenchless repair tools, we invest in the best to solve problems faster.

Common Questions

Process & Pricing FAQ

For standard service calls, we typically can dispatch a technician the same day or the next business day. For plumbing emergencies like sewage backups or major leaks, we offer 24/7 response and strive to have someone at your property within a few hours, depending on location and traffic conditions.

Yes, we provide free on-site estimates for most jobs. After our technician diagnoses the problem, we'll provide a detailed written quote before starting any work. For emergency situations, there may be a service call fee which is waived if you proceed with the repair.

We can provide general ranges over the phone based on your description, but every plumbing situation is unique. The final price depends on the exact location of the problem, the extent of damage, and the best repair method. We prefer to inspect in person to give you an accurate, fair quote.

If our technician discovers additional issues during the repair, we'll stop work, document the findings, and provide you with a new, updated estimate. We never proceed with additional work without your explicit approval. You have full control over which repairs to tackle now versus later.

Absolutely. We treat your home or business with respect. Our technicians clean up all work areas, remove old parts and debris, and ensure your property is left in the same or better condition than when we arrived. We haul away old equipment and materials responsibly.

Ready to Get Started?

Whether it's a simple drain clog or a complex sewer issue, we're ready to help. Call us today for fast, reliable service.

Call (870) 563-5815 Request Service Online

Contact Us

Address

595 West Keiser Avenue
Osceola, AR 72370

Phone

(870) 563-5815

info@manhattansaicenter.org

Hours

Mon-Fri: 8am - 6pm
Sat: 9am - 1pm
24/7 Emergency

Have an Emergency?

Our team is on call 24/7 for sewage backups, burst pipes, and major leaks. Don't wait—call immediately to minimize damage.

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How We Get the Job Done Right